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When sending surveys in multiple languages via the Explori email tool, depending on the survey link that is included in the survey email, the relevant language code will be appended to the end of the unique link to ensure that the respondent is viewing the survey in their preferred language.
However for sending surveys either by uploading your user data into Explori and exporting your unique links, or using a campaign link, you may need to append these language codes onto the survey link in order to show the correct language for your content.
NOTE: Your survey will need to have the relevant languages enabled in the Settings tab, as otherwise linking to a language not present in your survey will not show the desired content.
Otherwise if you do not include a language code at the end of your campaign link or survey link, then the language used will be the Primary language chosen at the time the survey was created, which can be changed in the survey Settings tab.
To add the required language codes, you will need to add &langcode= to the end of the survey link along with one of the codes listed below:
| langcode | Language |
| ar | Arabic |
| en_GB | English (UK) |
| az_AZ | Azerbaijani |
| cs_CZ | Czech |
| da_DK | Danish |
| de_DE | German |
| en_US | US English |
| es_ES | Spanish (Spain) |
| fi_FI | Finnish |
| fr_FR | French |
| hu_HU | Hungarian |
| is_IS | Icelandic |
| id_ID | Indonesian |
| it_IT | Italian |
| ja | Japanese |
| ko_KR | Korean |
| nl_NL | Dutch |
| no_NO | Norwegian |
| pl_PL | Polish |
| pt_BR | Portuguese (Brazil) |
| pt_PT | Portuguese (Portugal) |
| ru_RU | Russian |
| sv_SE | Swedish |
| th | Thai |
| tr_TR | Turkish |
| zh_CN | Simplified Chinese |
| zh_TW | Traditional Chinese |
| uk | Ukranian |
| vi_VN | Vietnamese |
| cy | Welsh |
| es_CO | Spanish (Colombia) |
| es_MX | Spanish (Mexico) |
So for example, I have a preview link for a survey that is https://surveys.explori.com/?surveyUuid=ad2ada56-4b09-11e9-af77-0a3056fd536a&noCache=1&version=v2 - I would need to add &langcode=en_GB for UK English, &langcode=de_DE for German and &langcode=it_IT for Italian.
If there is a language you would require for your survey that is either not available in your account, or not on this list, please contact support@explori.com with the subject line 'New language required for account'.